Monitor/Control

Monitoring Quality:

• Monitor Work Performance: monitor quality control, cost control, and risks plans
• Analyze performance information:
• Unit Testing - unit testing involves testing sections of code as they are written to verify they operate properly.
• Module Testing - module testing involves testing discreet units or sections of programming code.
• System Testing - makes sure the system flows as expected, that all the functionality works and is accurate, and that it delivers what the customer is expecting.
• User acceptance testing- involves people who will be the end users of the system. It tests features, functionality, calculations, and assures the system meets the requirements laid out in the scope statement.
• Identify Variances:
• Random variances - may be normal, depending in the processes you are using to produce the product or service of the project, but the name implies at random.
• Known or predictable variances - variances that you know exist in the process because of particular characteristics of the product, service, or result you are processing.
• Variances that are always present in the process - process that will have you inherent variability that is perhaps caused by human mistakes, machine variations or malfunctions, and the environment.
• Generate Change Requests
• Implement Change Requests

 

 

Tools:

Pareto Charts - used to rank the importance of a problem based on its frequency of occurrence over time.

Histograms - a bar chart that depicts variables on the horizontal and vertical axes.

Run Charts - used to show variations in the process over time or to show trends in the process.

Ishikawa Diagram - cause and effect diagram; depicts every potential cause and subcause of a problem and the effect that each proposed solution will have on the problem.

 

 

Earnee Value Measurement:

EV (earned value) - the value of work to be completed to date compared to the budget.

PV (planned value) - the approved budget assigned to the work to be completed during a given time period.

CPI (cost performance index) - measure the value of work completed at the measurement date against the actual cost; EV/ AC.

SPI (schedule performance index) - measures the progress to date against the progress planned; EV/ PV.

EAC (estimate at completion) - is forecast of the total cost of the project based on both the current project performance and the remaining work; AC + ETC.

ETC (estimate to complete) - the cost estimate for the remaining project work;

VAC (variance at completion) - calculates the difference between the budget at completion and the estimate at completion; BAC - EAC.

BAC (budget at completion) - the total amount of the budget for a work package, a control account, schedule activity, or the project.

 

Manage and Implement Information:

Manage Stakeholder Expectations - managing communication with them, resolving issues, improving project performance by implementing requested changes, and managing concerns in anticipation of potential problems; this should decrease potential for project failure.

Schedule Effective Project Meetings - meetings should discuss project reports, records, include presentations, and lesson learned documentation to help improve success rate.

Periodic Stakeholder Updates - stay engaged with your stakeholders by providing project status, and resolving issues.

 

Communication Needs:

Time Zones - due dates should be adjusted to account for various time zones.

Communication Preferences - determine the best method of communication for group member who make speak different languages.

Functional or Hierarchical Barrier - some members may prefer a functional level of powers while some people may prefer hierarchical division.

Technology Barriers - members in other countries may not have the best internet connections as someone in the U.S.A.

Cultural Differences - things that may be acceptable in one culture may not be acceptable in another, someone my value something more than another person, and name preferences. (address my first or last name)

 

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