Executing the Plan
- Human Resources
- Conflict
- Kick-Off Meeting
- Organizational Governance
- TestMoz
Human Resources:
Five Stages of Development:
- Forming - is the beginning stage of team formation; members are reserved, polite and impersonal.
- Storming - at this stage action begins; conflict between members, cliques form and the fight for top dog on the team.
- Norming - team starts to develop skills, solve problems, resolve conflicts, and become organized.
- Performing - members are cooperative, productive, resourceful, and capable of completing tasks.
- Adjourning - the team breaks up after work is complete.
Performance Appraisals:
- Specify performance expectations
- Identify inadequate performance behaviors
- Rewarding superior performance
- Reprimand inadequate performance
- Provide specific consequences for choices made
Conflict:
Causes of Conflict:
- Competing Resource Demands - Resources in most organizations are in high demand; functional managers want to know who star team players are so they’ll be in there team causing competition for resources.
- Expert Judgment - relies on expertise of team members, consultants and industry experts to recommend solutions to fix conflicts in a project. Although in some cases you may have conflicting expert advice between two experts. You should also know if conflicts are within your realm of expertise or if it should be escalated to the project sponsor to resolve.
- Varying Work Styles - you should understand your teams work styles; For example, some may be organized others unorganized, some may prefer morning opposed to the evening, and some may prefer handwritten work instead of using a computer. Knowing your workers preferences and accommodating them accordingly is important for avoiding conflicts.
Conflict Resolution Techniques:
- Smoothing - a temporary way to resolve conflict; lose-lose conflict-resolution technique because neither side wins
- Forcing - when one member forces a solution on other parties; win-lose conflict- resolution technique.
- Compromise - achieved when each party involved in a conflict gives up something to reach a solution; Neither side wins or loses.
- Confronting - known as problem solving and best way to resolve conflict; win-win conflict-resolution technique.
- Avoiding - known as a withdrawal, never results in resolution; lose-lose conflict- resolution technique
- Negotiating - involves a third party to act on behalf of one of the parties to help reach an agreement.
Kick-Off Meeting:
Communicates stakeholder expectations, high level timeline, project goals and objectives, roles and responsibilities to the project team.
- Project Overview - Starts with project goals and objectives; then summarize key deliverable for each project phase in addition to high-level schedule and budget.
- Stakeholder expectations - Explain reasons for the project deadline or budget constraints if they exist. Make sure Team members are aware of any quality concerns, political issues, or market announcements that are tied to this project.
Organizational Governance:
All team members should know the state, local, federal, ISO compliances standards required and the internal processes should be examined at the beginning of the Executing process. That way everyone is aware of all check-in and checkout procedures associated with your documents.
Change Control Board - Manages whether a change request will be approved or denied.
Phase Gate Approval - A formal reviewing of the project at specific points to figure out if the project should continue or not.
Components of a Project Plan:
Actions:
- Schedule Meetings - there are many meetings during the executing process including change control board meetings budget meetings or meetings not limited to project status.
- Manage Scope - periodical review of the scope with stakeholders to help manage expectations and to keep scope from getting out of hand.
- Follow Communications Plan - following through on the communications plan and keeping the sponsors, stakeholders, and team members informed.
- Manage Project Quality- ensure that the project will satisfy the stated or implied needs for which it was undertaken.
- Manage risks- identifying, analyze, and respond to risks related to the project.
- Issue Management- how and why the issue happened and the way to approach the issue
- Prepare Performance Reports- this comprised of status report of the project, progress report, and forecasting report on the project.
- Receive Work Performance Information- report on the work being completed with valuable information on completion pace of the project activities.
- Manage Costs within Budget- make an estimate and budget plan for the project followed by clear cost controls.
- Implement Approved Changes- check the proper documentations and approvals for mentioned changes then follow through with the changes accordingly.
Components of the Executing Process:
- Risk register- risk management tool used to document risks and record additional information for each risk.
- Communications plan- state methods of communication, meeting places, alternative, and ensure everyone gets the communication plan.
- Issues log- record issue that affects the project and additional information, similar to risk registar. (NOTE: the issue happend on the current project and may not be on the risk register.)
- Change management form- used to request changes to a project and must be managed carfully to ensure that project meet their goals.
- Quality management metrics- use KPIs such as return on investemnt, and cost performance
- Project schedule- create and estimate an appropriate (realistically feasible) project schedule.
- WBS- break the project into smaller components that are easier to manage and work through.
- Budget- estimate the cost to stick within budget and calculated future cost to in case of budget conflicts.
- Resource requirements- document, analyze, and have approval on requirements then relay changes to stakeholders before proceeding.
- Scope statement- clearly state the project goals and it deliverabless.
TestMoz:
Click here to take a test on this chapter.